Identidad Technologies is a global leader in telecommunications, delivering innovative, technology-driven solutions across the entire telecom chain through a unified, seamless ecosystem. With over 24 years of expertise, cutting-edge proprietary tools, and a comprehensive suite of services—including Voice, SMS, Cloud Numbering, CPaaS, Telecom Platforms, and Managed Services —the company optimizes network performance, enhances revenue, and ensures fast, secure, and high-quality connectivity worldwide.
From Vision to Global Impact: The Evolution of Identidad Technologies
A group of telecom engineers and commercial experts came together in Miami to launch a VoIP business, marking the beginning of a transformative journey in telecommunications. Identidad Technologies was founded with a commitment to innovation, quality, and reliability.
With a strong VoIP business and an expanding market presence, Identidad Technologies broadened its portfolio by incorporating SMS solutions. This strategic move reinforced its position as a comprehensive telecom solutions provider.
Recognizing the potential of IoT, Identidad Technologies established a dedicated development department, bringing in specialized experts to explore new technological frontiers. That same year, its IoT innovations were tested in agricultural initiatives in Colombia. Despite proving the product’s success, market penetration posed challenges, leading to the project’s closure. However, the company retained its team of developers and redirected its expertise toward more strategic technology-driven solutions.
Leveraging its expanding technological expertise, Identidad Technologies launchedYellow Push, a next-generation CPaaS platform. With its white-label capabilities and ease of implementation, the platform enabled businesses to instantly expand their revenue opportunities.
Network Solutions was introduced, providing key insights into the technological and commercial landscape of the telecom industry. While the initiative was eventually phased out, it played a crucial role in refining the company’s strategic focus and reaffirming its dedication to high-impact innovations.
Identidad Technologies secured a major bid to manage 24 exclusive telecom markets in the Caribbean and LATAM, marking a significant milestone in its expansion. Since its inception, the Managed Services division has grown substantially, increasing to 27 exclusive markets with the same client. The company has since expanded its collaborations, onboarding multiple carriers across various countries through diverse partnership models.
With an increasingly solidified global presence and an expanding team of industry experts, Identidad Technologies ventured into Cloud Numbering, offering DIDs, ITFN, and TFN solutions. The company’s agile, technology-driven approach facilitated seamless connectivity in complex markets, attracting two Fortune 100 clients that now rely on its services for mission-critical communications.
As part of its continued expansion, 10Tel became a subsidiary of Identidad Technologies Holding. The company’s innovative business model, which enables telecom providers to operate with multiple currencies in global markets, further strengthened Identidad Technologies’ service portfolio and international reach.
A defining year for Identidad Technologies, 2024 marked a major technological milestone. Investments in cutting-edge infrastructure led to the deployment of two top-tier colocation centers, delivering georedundancy, reliability, and unmatched service continuity. With the incorporation of 10Tel and SwitchRay, Identidad Technologies successfully transitioned from a niche carrier to a global technology-driven enterprise, revolutionizing telecom solutions at every stage of the telecommunications chain.
After years of leveraging Mera technology, Identidad Technologies identified an opportunity to acquire and enhance voice switch technology through SwitchRay. By applying its deep expertise in telecommunications and cybersecurity, the company optimized SwitchRay’s infrastructure, elevating its security, efficiency, and reliability. A full-scale upgrade of Mera switches was implemented, consolidating all robust platforms and Value-Added Services under the SwitchRay umbrella.
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