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SR-S5000 Class 5 Softswitch

Formerly RTU

Advanced and Scalable Retail Solution


REMOTE ACCESS AND AUTHORIZATION SERVICES

  • Remote access and DISA.
  • Auto Attendance and IVR scenarios.

VOICE MESSAGES & FAX SERVICES

  • Conversation recording.
  • Prompts recording.
  • Voice Message Server.
  • Fax to email; web to fax.

REMOTE CONTROL SERVICES

  • Query available list of services.
  • Query forward and speed dial settings.
  • Query alarm settings and speaking clock.
  • Set forward and speed dial settings.
  • Set alarm and Do Not Disturb

CALL CENTER SERVICES

  • Group call.
  • Call Pick-up and Call Park.
  • Chat Room; Televoting.
  • Conference Call; Multipart Conference Call.
  • Call Hold, Call Transfer, Call Waiting, Call Forwarding.
  • Call Queue / Hunt Groups.

PERSONAL SERVICES

  • Alarm Clock.
  • Follow Me.
  • Black / White Lists.
  • CLIR / CLIP.
  • Do Not Disturb.
  • Speed Dial.
  • Last Number Redial.
  • Call Back.
  • Auto Redial with Call Back.
  • Auto Redial.
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